Ajay grew up in Bangalore chasing free pizza at hackathons, trained as a machine-learning researcher, and never planned to start a company until his brother's accident and a nightmare healthcare experience in New York pushed him to build Coral Health. In this episode of Unstarted by Z47, Ajay sits down with Anish to break down how Coral is killing traditional RPA (robotic process automation) and cutting US healthcare wait times from 14–25 days down to under 5 minutes. We go deep on workflow automation vs. "thin AI wrappers," why the fax machine still runs American healthcare in 2026, how to tell real customer feedback from polite feedback (The Mom Test), pricing on value (the 10x rule), closing your first customer on the way to the airport, and the co-founder he recruited 5 minutes before a VC meeting. If you're a technologist wondering how to turn deep expertise into a real business, this one's for you.
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